Last Updated: October 12, 2025

Thank you for choosing Rift Market.
We want every customer to have a smooth and secure experience when purchasing our digital Valorant training packs.
Please review our Return and Cancellation Policy carefully before making a purchase.

1. Digital Product Policy

All products sold on https://riftmarktt.com are digital goods delivered electronically.
Because digital products cannot be physically returned once accessed or downloaded, we maintain a strict no-refund policy except in specific, limited cases described below.

2. Refund Eligibility

Refunds may be granted only in the following cases:

• Duplicate purchase: You accidentally purchased the same item more than once.
• Technical error: You were charged but did not receive access to the product due to a verified technical issue.
• Unauthorized charge: You can provide proof that a payment was made fraudulently or without your consent.

Refund requests that do not meet these conditions will not be accepted.

3. Non-Refundable Cases

Refunds will not be issued for:

• Change of mind after purchase
• Inability to use the product due to user error
• Claims of “no improvement” in skill or performance
• Any issue related to incompatibility not caused by Rift Market

Once access to a digital product is provided, it is considered delivered and consumed.

4. Cancellations

Because all orders are processed instantly, cancellations are not possible once payment has been completed.
If you made a mistake with your order, please contact us immediately at contact@riftmarktt.com — we may be able to assist before delivery is finalized.

5. How to Request a Refund

If you believe you qualify for a refund under the conditions above, please contact us within 7 days of your purchase with the following information:

• Full name
• Email address used for the order
• Order ID or transaction number
• Description of the issue

Send your request to:
📧 contact@riftmarktt.com

We will review your request within 5–7 business days and notify you of the outcome.

6. Chargebacks

Initiating a chargeback without contacting us first may result in:

• Permanent suspension of your Rift Market account
• Loss of access to previously purchased products

We encourage you to reach out to our support team before filing any payment dispute.

7. Contact Information

For any refund or cancellation inquiries, please contact:

RIFT MARKET LTD
71–75 Shelton Street, Covent Garden,
London, United Kingdom, WC2H 9JQ
📧 contact@riftmarktt.com
📞 +370 645 52610
🌐 https://riftmarktt.com